DDMS legal policies

Digital direct mail services llc terms of services and privacy information

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Digital direct mail services LLC - Terms of services

Last Updated: August 20th, 2018

Welcome to Digital Direct Mail Services! These Terms of Service (the “Terms”) are entered into between Digital Direct Mail Services LLC (“DDMS” “ddms” “Digital Direct” or “we”) and the person, entity or organization that agrees to these Terms (“you”). DDMS operates this website (the “Site”). By accessing this Site or accepting these Terms, you agree to these Terms. These Terms contain a binding arbitration clause and waiver of class actions. In addition, DDMS offers a marketing platform on a paid basis through the Site, your use of such platform is subject to you entering into a separate DDMS Master Service Agreement.

1. Use of Services.

Unless explicitly stated otherwise, these Terms govern your use of this Site and the content and services available on the Site (collectively with the Site, the “Services”).

2. Acceptance of Terms; Eligibility:

you are using the Services on behalf of an entity or organization, “you” means that entity or organization. By using the Services on behalf of any entity or organization, you are representing and warranting to us that you are an authorized representative of that entity or organization, you are of legal age and competence to agree to these Terms on behalf of that entity or organization, and that your access of the Services or acceptance of these Terms constitutes such entity’s or organization’s agreement to these Terms. If you are an advertising agency using the Services on behalf of a client, the term “you” means both your agency and the client. You represent and warrant that your agreement to and compliance with these Terms does not and will not breach or conflict with any other agreement or arrangement you have with someone else or otherwise violate the law. If you have previously been prohibited from accessing the Services, you are not permitted to access the Services.

3. Free Accounts:

To use any Services, you will need to create a user account (an “Account”). You agree to provide true, accurate, current and complete information about yourself, and you will update that information as it changes. You agree not to share your user name or password with any third party. You may not transfer your Account to a third party without our written permission. You are solely responsible for maintaining the secrecy of your user name and password, and you will use reasonable measures to prevent unauthorized access to your Account. You are solely responsible for use of the Services through your Account. You will be responsible for all users of your Account (your “Users”), and you will be liable for any act or omission of a User that is a breach of these Terms. The term “you” includes your Users. You will notify us immediately in writing if you discover or suspect that an unauthorized user has accessed or may access your account.

4. Our Policies and Your Responsibilities.

4.1 Usage Restrictions:

You agree to use the Services only as permitted in these Terms and in compliance with applicable laws. You will not (a) make any Services available to, or use any Services for the benefit of, anyone other than you, for compensation or otherwise, (b) use a Service to store or send infringing, libelous or otherwise unlawful, harassing, abusive, threatening, vulgar, obscene or otherwise objectionable material, or material that is harmful to minors in any way, (c) use a Service to store or send material in violation of third-party privacy rights or other rights, (d) transmit any virus, worm, spyware, Trojan Horse or other malicious code (“Malicious Code”) to the Service, (e) interfere with the integrity or performance of any Services or any networks or computer systems used to provide the Services, or any other DDMS customer’s use of the Services, (f) attempt to gain unauthorized access to any Services or networks or computer systems used to provide the Services, (g) modify, translate, copy or create derivative works of a Service, or any part, feature, function or user interface thereof, except as expressly permitted herein, (h) access any Services in order to build a competitive product or service, (i) decompile, disassemble, reverse engineer or reduce to human-perceivable form any Services (to the extent such restriction is not prohibited by law), (j) attempt to remove, modify or obscure any proprietary notices on the Services, (k) have any right to receive the code for the Services, or (l) harvest or collect information or data regarding other users of the Services.

4.2 Removal of Data and Content:

DDMS may remove data and content from the Services, and disable your account, without liability to you.

4.3 Suspension:

If you are in breach of these Terms, without limiting DDMS’s other rights or remedies, DDMS may suspend your use of the Services immediately.

4.4 Privacy Policy

For more information on how we collect, store, use, process and share data, please visit our Privacy Policy.

4.5 Confidentiality of the Services

You acknowledge and agree that information made available on the Services or otherwise by us is our confidential information. You agree to limit access to such information to your employees and contractors who need that access for purposes consistent with these Terms and who have signed confidentiality agreements regarding such information or are otherwise obligated to hold such information in confidence. You agree not to disclose such information to any third party other than your contractors, attorneys and accountants who need that access for purposes consistent with these Terms and who have signed confidentiality agreements regarding such information or are otherwise obligated to hold such information in confidence. You will be responsible for your employee’s, contractor’s, attorney’s and accountant’s compliance with this Section 4.5.

5. Proprietary Rights and Licenses.

5.1 Reservation of Rights:

Subject to the limited rights expressly granted hereunder, DDMS and its licensors reserve all of their right, title and interest in and to the Services, including all of their related intellectual property rights. No rights are granted to you other than as expressly set forth in these Terms

5.2 License by You to Use Feedback

You grant to DDMS and its affiliates a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use and incorporate into the Services any suggestion, enhancement request, recommendation, correction or other feedback provided by you relating to the Services. DDMS will not be obligated to credit you for such feedback or hold any such feedback in confidence.

6. Representations, Warranties, and Disclaimers.

6.1 Your Warranties:

You warrant that (a) if you are an entity or organization, you are a duly formed entity (e.g., corporation or limited liability company) or organization in good standing under the laws of the state of your incorporation or organization; (b) you are qualified to transact business in all states where the ownership of your properties or nature of your operations requires such qualification; (c) you have full power and authority to enter into and perform these Terms; (d) the execution and delivery of these Terms have been duly authorized; and (e) you will comply with all applicable laws in your use of the Services.

6.2 DISCLAIMERS:

EXCEPT AS EXPRESSLY PROVIDED HEREIN, POSTIE DOES NOT MAKE ANY REPRESENTATION, WARRANTY OR GUARANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND DDMS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. POSTIE DOES NOT REPRESENT OR WARRANT THAT (A) THE SERVICES WILL BE CONTINUOUSLY AVAILABLE, ERROR-FREE, ACCURATE, COMPLETE OR COMPLETELY SECURE, (B) MALICIOUS CODE WILL NOT BE TRANSMITTED TO YOU IN YOUR USE OF THE SERVICES, (C) ALL DEFECTS IN THE SERVICES WILL BE CORRECTED, (D) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR (E) YOU WILL INCREASE SALES OR ACHIEVE ANY PARTICULAR RESULT. ANY USE OR RELIANCE UPON THE SERVICES BY END USER SHALL BE AT ITS OWN RISK. DDMS WILL NOT BE LIABLE IN ANY WAY RELATED TO ANY THIRD-PARTY CONTENT, DATA OR APPLICATION. POSTIE DISCLAIMS ALL LIABILITY FOR ANY HARM OR DAMAGES CAUSED BY ANY THIRD-PARTY HOSTING PROVIDERS.

7. Indemnification.

7.1 Indemnification by You

You will defend DDMS against all claims, demands, suits and proceedings made or brought against DDMS by a third party alleging (a) your use of any Service in breach of these Terms, violates, infringes or misappropriates such third party’s intellectual property, privacy, personality or other rights, or violates applicable law, (b) facts that, if true, would constitute (i) a breach of these Terms by you, or (ii) other unlawful acts or omissions by you (collectively, a “Claim Against DDMS”), and will indemnify DDMS from all damages, attorney fees and costs finally awarded against DDMS as a result of, or for any amounts paid or payable by DDMS under a court-approved settlement of, a Claim Against DDMS, provided DDMS (i) promptly gives you written notice of the Claim Against DDMS, (ii) gives you sole control of the defense and settlement of the Claim Against DDMS (except that you may not settle any Claim Against DDMS unless it unconditionally releases DDMS of all liability), and (iii) gives you all reasonable assistance, at your expense.

8. LIMITATION OF LIABILITY AND CLAIMS.

8.1 LIMITATION OF LIABILITY:

DDMS WILL NOT BE LIABLE UNDER THESE TERMS FOR ANY LOST INCOME OR LOST PROFITS OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES, WHETHER FOR TORT (INCLUDING NEGLIGENCE), CONTRACT, BREACH OF WARRANTY OR ANY OTHER CAUSE OF ACTION OR THEORY OF LIABILITY, WHETHER OR NOT FORESEEABLE AND HOWEVER RISING, AND EVEN IF DDMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DDMS’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER FOR TORT (INCLUDING NEGLIGENCE), CONTRACT, BREACH OF WARRANTY OR ANY OTHER CAUSE OF ACTION OR THEORY OF LIABILITY, WILL NOT EXCEED THE AMOUNT YOU PAID TO DDMS TO WHICH THE CLAIM RELATES. THE LIMITATIONS HEREIN WILL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS HEREIN ARE REASONABLE AND A BASIS OF THE BARGAIN, AND THAT DDMS WOULD NOT ENTER INTO THESE TERMS WITHOUT YOUR AGREEMENT TO SUCH LIMITATIONS.

8.2 LIMITATION ON TIME TO FILE CLAIMS

YOU MUST FILE ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS WITHIN ONE YEAR AFTER THE CLAIM AROSE, OR THE CLAIM WILL BE FORFEITED AND FOREVER BARRED.

9. Term and Termination.

9.1 Term and Termination:

These Terms remain in effect until terminated by either party in writing at any time and you must cease using the Site, unless you elect to use DDMS’s marketing platform on a paid basis and you enter into a DDMS Master Service Agreement, the DDMS Master Service Agreement shall supersede these Terms.

9.2 Surviving Provisions

The following Sections will survive any termination or expiration of these Terms: 3, 4.2, 4.5, 5 through 10.

10. General Provisions.

10.1 Export Compliance

The Services, and derivatives thereof, may be subject to export laws and regulations of the United States and other jurisdictions. You represent that it is not named on any U.S. government denied-party list. You will not access or use any Services in a U.S.-embargoed country or in violation of any U.S. export law or regulation. DDMS does not represent or warrant that the use of the Services is lawful or available in any country outside of the United States.

10.2 Entire Agreement; Order of Precedence

These Terms contain the entire agreement between DDMS and you regarding the use of the Site (excluding the paid portions of the marketing platform) and supersede all prior and contemporaneous agreements, proposals or representations, written or oral, concerning their subject matter. No amendment of these Terms will be effective unless in writing and signed by both parties.

10.3 Publicity

DDMS may publicize that you are a DDMS client and display your name and logo on DDMS’s website and marketing materials.

10.4 Relationship

The parties are independent contractors. These Terms creates a partnership, joint venture, agency or employment relationship between the parties.

10.5 Third-Party Beneficiaries:

DDMS’s data and content licensors will have the benefit of DDMS’s rights and protections hereunder with respect to the applicable data and content. There are no other third-party beneficiaries of these Terms.

10.6 Injunctive Relief:

Your breach of these Terms related to confidential information or intellectual property rights would cause DDMS irreparable harm for which the recovery of money damages would be inadequate. Therefore, if you breach or threaten to breach these Terms related to DDMS’s confidential Information or intellectual property rights, DDMS will be entitled to obtain injunctive relief, without the need to post a bond or prove actual monetary damages, to protect its rights under these Terms, in addition to any and all remedies available at law.

10.7 Waiver:

No failure or delay by either party in exercising any right under these Terms will constitute a waiver of that right. A party can enforce a waiver only if the other party made the waiver in writing.

10.8 Severability

If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, the provision will be reformed to the nearest enforceable provision (or deemed severed from these Terms if that is impermissible), and the remaining provisions of these Terms will remain in effect.

10.9 Construction:

Neither these Terms will be construed against the drafter. Lists following “include”, “includes” or “include” are illustrative and not exhaustive.

10.10 Force Majeure

DDMS’s non-performance under these Terms will be excused to the extent due to a cause beyond its reasonable control.

10.11 Successors and Assigns; Subcontracting

These Terms will bind and inure to the benefit of the parties and their respective successors and assigns. DDMS may subcontract its performance of the Services.

10.12 Dispute Resolution; Arbitration.

a) If you have any dispute with DDMS, you agree that before taking any formal action, you will contact DDMS at hello@digitaldirectmailservices.com, provide a brief, written description of the dispute and your contact information, and allow thirty (30) days to pass, during which the parties will attempt to reach an amicable settlement of any issue. If the parties cannot resolve the dispute within thirty (30) days, either party may submit the claim to arbitration on the terms and conditions below; neither party will file a lawsuit in court except as permitted below. These Terms and each of its parts evidence a transaction involving interstate commerce, and the United States Arbitration Act applies in all cases and governs the interpretation and enforcement of the arbitration rules and arbitration proceedings. ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS MUST BE ASSERTED INDIVIDUALLY IN BINDING ARBITRATION. Such arbitration will be administered in accordance with JAMS Streamlined Arbitration Rules and Procedures (including, without limitation, utilizing desk, phone or video conference proceedings where appropriate and permitted to mitigate costs of travel) and the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness (which will prevail over any inconsistent terms in this Section 10.12). One arbitrator will conduct the arbitration. The arbitrator will not conduct any form of class or collective arbitration nor join or consolidate claims by or for individuals. The arbitrator, and not any federal, state or local court or agency, will have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of these Terms, including without limitation any claim that all or any part of these Terms is void or voidable or a particular claim is subject to arbitration. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. b) BY AGREEING TO THESE TERMS, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO A COURT TRIAL OR TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING FILED AGAINST ANY DDMS, ITS LICENSORS OR RELATED THIRD PARTIES.

10.13 Governing Law:

These Terms, and any disputes arising out of or related thereto, will be governed exclusively by the internal laws of the State of California, without regard to its conflicts of laws rules.

10.14 Notices:

We may deliver notice to you by e-mail, posting a notice on the Services or any other method we choose, and such notice will be effective on dispatch. Please direct your questions, comments, feedback, requests for technical support and other communications relating to the Services to our customer service representative at hello@digitaldirectmailservices.com. Please send any questions or comments regarding these Terms to hello@digitaldirectmailservices.com. If you give notice to us, it will be effective when received and you must use the appropriate email address above or the following physical address: 250 King Street Suite 746 San Francisco, CA 94107. These notice requirements do not apply to legal service of process, which is instead governed by applicable law.

Digital direct mail services LLC - Privacy Policy

Effective Date: December 10th 2017

Digital Direct Mail Services LLC is committed to privacy. This Privacy Policy ("Policy") describes how we collect, use, and disclose information about our customers gathered through our website.

This Policy does not cover information that you may provide to Digital Direct Mail Services LLC as part of an agreement for services that you may enter into with Digital Direct Mail Services LLC. For example, if you provide the addresses of your customers as part of an agreement with to provide direct mailing services, those addresses are not covered by this policy. That information is governed by the terms of your agreement with Digital Direct Mail Services LLC including the Digital Direct Mail Services LLC(“Terms of Service”).

Throughout this policy we will refer to the websites as the “Site.” Throughout this policy we will refer to DDMS, Inc. and its affiliates as ”DDMS,” “ddms,” “we,” “our,” or “us.”

By using the Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use the Site.

This Policy covers only LLC’s Sites and does not apply to third party websites and services.

We may update this Policy over time, so please check this page for updates. When we update the Policy, we will post the new Policy on this page and change the effective date at the top of the Policy.

What Information Does Collect?

DDMS collects three types of information: Personal Information, Collected Data, and Anonymous Data. This section of the Policy describes those types of information and how DDMS gathers them.

Personal Information

Depending on how you use our Site, DDMS or our third party service providers may collect the following types of personal information when you interact with our Site:

If you choose to register an account with us, we may collect:

Your last name,
Your postal address and/or zip code,
Your business address and/or zip code
Your email address,
Your business email address, and
Your phone number or business phone number.
You billing information

If you choose to access our social network pages or otherwise link to our Site with your own social network page, we may collect social network profile information that you have made publicly available.

We may also receive information from third parties that identifies you. We may add this information to the information we have already collected.

Collected Data

When you visit or interact with our Site, we collect several types of information related to you and your use of our Site. We call these types of information “Collected Data.”

Collected Data includes:

Your domain name,
Your Internet protocol (IP) address,
Your mobile device model,
Your internet service provider,
Site access times,
Websites that referred you to us,
Web pages within our Site that you visit, and
general location information (e.g., city, state) based on your IP address.

Anonymous Data

“Anonymous Data” is data that doesn’t identify a particular user. Anonymous Data includes information like the number of unique visitors to our Site or how many users are located within California. We collect anonymous data in many ways including through automated logging of activity on our Site. We sometimes create Anonymous Data by removing identifying information from Personal Information or Collected Data.

Cookies

Like many online services, our Site uses cookies to store information and to understand more information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. You can prevent your browser from accepting cookies and you may also delete cookies from your computer, but doing either of these things may affect your use of certain features of the Site.

Notwithstanding any other provision, we may also engage a third party partner for the purpose of recognizing users and delivering to them interest-based content and advertisements. We may share information about you with our partners such as your name, postal address, email, or other identifier and may do so in non-human readable form to ensure the security of your information. Our partners also may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine our personal and non-personal information about you with information from other; and may place or recognize a unique cookie on your browser. To opt-out of third party cookies, please go to http://www.aboutads.info/choices To opt-out of the use of your mobile device ID for targeted advertising.

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Do Not Track Signals

Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked”. At this time, the Site does not take action in response to “do not track” signals.

How Does DDMS Use the Information It Collects?

DDMS may use Personal Information, Collected Data, and Anonymous Data to:

Operate, maintain and improve the Site and our business.
Process purchases of DDMS products and services made on the Site.
Respond to your inquiries, post your comments on our social network pages, and take other actions in response to your questions, comments or Site activity.
Communicate directly with you about special offers, services, and promotions for our brand, affiliates or third party partners that may be of interest to you.
Communicate with you about your orders, purchases, and program participation.

How Does DDMS Share Information?

DDMS may share your Personal Information in the following ways:

We may share your Personal Information with companies that provide services to us. This means companies like credit card processors, website hosts, email vendors, and other companies that help us provide services or market our brand. These companies may only use that information to provide services on our behalf.
We may share your Personal Information in response to legal process like a subpoena or court order.
We may share your Personal Information if a law or government regulation requires us to do so.
We may share your Personal Information to combat fraudulent or criminal activity, to enforce our agreements, corporate policies, and/or the DDMS, Inc. Terms of Service of the Site, We may also share your Personal Information to protect the rights, property, and safety of DDMS, our employees, agents, customers, or others.
We may share your Personal Information in the event of a merger, acquisition, financing, sale of assets, liquidation or other similar transaction.

DDMS may share Collected Data in the following ways:

We may share Collected Data in the same ways we share Personal Information (listed above).
We also share Collected Data with Google and our Behavioral Advertising partners.

DDMS may share Anonymous Data in the following ways:

We may share Anonymous Data in any manner that we choose.

Online Advertising

Google AdWords Remarketing

We use Google AdWords remarketing to advertise across the internet. AdWords remarketing displays ads that are tailored to you when you visit our Site and other sites. This is done by placing a cookie on your machine that let’s websites know what other websites you’ve visited. This cookie is a persistent cookie—it does not expire when you close your browser and allows for tracking across multiple websites over time. You may opt out of Google’s use of cookies by visiting this website: ads.

Any images (or any other parts of a web page) served by third parties in association with third party cookies may serve as web beacons which enable third parties to carry out the previously described activities.

Third party cookies and other third party technologies are covered by each third party’s specific privacy policy, not this Policy.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit when they visit, and what other sites they used prior to coming to our Site. We use the information we get from Google Analytics only to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics places a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Site is restricted by the Google Analytics Terms of Use (www.google.com/analytics/tos.html) and the Google Privacy Policy (www.google.com/privacypolicy.html). You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. For more information about how Google uses data when you use our Site, you can visit: partners.

How Does DDMS Secure Personal Information?

DDMS takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of information in its control including Personal Information, Collected Data, and Anonymous Data. Although no transmission of data over the Internet or other public network can be guaranteed to be 100% secure, DDMS makes reasonable efforts to protect any information you share with us.

Children

We do not provide products and services to children through the Site. We do not knowingly collect or solicit information from children under the age of 13. By using the Site, you are representing that you are not under the age of 13.

If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personally identifiable information to us, please contact us at hello@digitaldirectmailservices.com.

How Can I Review and Edit My Personal Information?

You may modify or delete some of the Personal Information that we have collected about you by visiting the Site and editing your account information.

You may also contact us at the email address or phone number below if you wish to view, edit or delete your Personal Information from our database, and we will use commercially reasonable efforts to accommodate your request.

If you no longer wish to receive promotional emails from us, you may opt-out from receiving future emails from DDMS by following the instructions for unsubscribing in the promotional emails we send you or by contacting us at the email address or phone number below.

Please note that any information you choose to provide in a public setting, such as on DDMS’s social network pages, is not only provided to DDMS but may also be shared publicly. Use caution when posting or sharing information on social networking sites. You may also be able to manage the sharing of certain personal information when you connect with us through social networks by adjusting the privacy or security settings of your social network accounts.

Your California Privacy Rights

Residents of California may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

You are limited to one request per calendar year. In your request, please attest that you are a California resident and provide a current California address for our response. You may request the information in writing at our corporate address listed below.

Contact Us

Please contact us if you have any questions or comments about our privacy practices or this Policy. You can reach us via postal mail at the following address:

DDMS, Inc.
Attention: Legal Department
250 King St, Suite 746
San Francisco, CA 94107
You may also contact us at the following:
Email: hello@digitaldirectmailservices.com

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